Features

Call Studio has many features that you won't find anywhere else in a single system and some that you maybe didn't know you needed. Also, everything is configurable online - right down to being able to upload your own audio.

Finding recordings is simple, whether the call was made an hour ago or several years ago.

Recordings & Playback

Search for calls by any parameter. This includes date/time, number, length.
After listening to a call, a rating and comment can be assigned, ideal for using for training purposes.
Play calls back immediately online without any additional software.
Download individual or multiple calls in one easy process.

Calls are stored on our high end servers in a secured data centre.

Call Storage

Unlimited Call Storage
Calls are stored for up to 6 years
All calls are stored on secure servers in restricted access data centres.
Calls can be deleted online or stored for longer periods on request.
Calls can be sent to an email address as an attachment.

Calls are stored on our secure, high end servers.

Call Handling

Numbers can be assigned opening hours. Your own "out of hours" message can be played.
Voicemails can be recorded when a call comes in that is out of office hours, engaged or that has not been answered.
A default introduction message can be set or you can upload your own audio.
A "whisper" message can be played to the recipient only. This can include the caller's number. For example, "Incoming call from 07712 345 678".