Play back your telephone recording online without the need for any additional software.

What is Call Studio?

Call Studio is a hosted voice recording service that can capture and store both inbound and outbound telephone calls from fixed line or mobile.

For inbound recording, your company would be provided with a non geographical number (0845, 0800 etc) of your choice which would then sit on top of your main telephone number. As people call your new Non geographical number, all calls are automatically recorded and stored on our unique Call Recording platform.

We will also provide you with a unique pre-dial number and PIN that will manage your outbound recording too.

Once the call is complete, the recording is stored on our systems and accessed via any computer with internet access and a web browser. From the Call Studio platform, you can play and download your recordings and view detailed call statistics

Manage numbers instantly online
Rate and comment on your recordings
Search for recordings by number, date/time, comments and more.
Play back/download call recordings online instantly as MP3 or have recordings sent by emailed.
Full online statistics with spreadsheet and CSV export facility.

View full features »

Call Recording is essential to monitor the quality of service your customers are receiving.

Why do we need to record a call?

Each year in the UK, some of the biggest and best-known companies invest vast sums of money on call recording systems, for good reasons.

Increasingly, more and more companies are recording calls for a variety of reasons. Some are required to record calls for legal or financial reasons and some record calls to aid staff training, quality monitoring and customer service.

The recording of a phone call is absolute and should a dispute arise it can usually be resolved by replaying the conversation to both parties.

Due to the nature of today’s business environment, call recording has now become an essential part of many businesses, and as a result, smaller businesses are now required to have the ability to record calls.